At the core of HTI’s solutions lie enhanced safety and security features, including critical services such as Automatic Crash Notification, Emergency Calling, Stolen Vehicle Location Assistance and Roadside Assistance. Through our Emergency Call Relay Center (ECRC), we utilize certified emergency response specialists that are APCO - and NENA-certified and have direct public safety experience as firefighters, EMTs or police officers. The ECRC uses the most accurate and up-to-date Public Safety Answering Point (PSAP) location data, and customer calls are prioritized within the 9-1-1 system at a high level.