Consumer Solutions
Safety and Security
At the core of HUGHES Telematics’ offerings lie enhanced safety and security features, including traditional services such as Automatic Crash Notification (ACN), Emergency Calling (E-Call), Stolen Vehicle Location Assistance (SVLA) and roadside assistance. Through our Emergency Call Relay Center (ECRC), we utilize certified emergency response specialists that are APCO- and NENA-certified and have direct public safety experience as firefighters, EMTs or police officers. The emergency call relay center uses the most accurate and up-to-date PSAP location data, and customer calls are prioritized within the 9-1-1 system at a high level.
• Automatic crash notification (ACN)• Emergency calling (SOS)
• Roadside assistance
• Stolen vehicle location assistance
• Tripped alarm notification
• Emergency messaging
• Emergency management
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